Terms of service

Cancelling an Order
You have the right to cancel an order within 14 days of receipt of the goods and return them for a refund unless it is a non stock (special order) item. A full refund will be issued provided the goods are returned unused, in dispatch condition and complete with all packaging and accessories and in a re-saleable condition. Return postage costs are at the buyers expense and non refundable. 

Non stock (special order) items cannot be returned. These have been sourced specifically for customers and do not form part of Red Frog regular stock, for this reason non stock ( special order) items are clearly marked in our product pages